How do I get my guests to post reviews?
We suggest that when guests check out after their stay, you give them a Pink Choice
card to introduce them to the site. You can then follow up by sending them an email
thanking them for staying, and including a link to your listing on Pink Choice.
If you would like to add a Pink Choice link on your website we can supply graphics to
any specification and size.
What do I do if I get a bad review?
All reviews are screened by us before they are posted. If we receive a bad review we
will first discuss it with you before adding it to the site. Any review shown to be bogus or
not complying with our review guidelines will be deleted.
In the event that a bad review is added to the site, you have the ability to respond, and
record your comments alongside the review.
Some hotel owners are reluctant to solicit guest reviews in case they might be negative.
A guest who has had a bad experience will tell other people about it anyway. It is far
better that you are made aware of it by being notified of the review on Pink Choice, so
that you can address the issues and respond to the guestʼs comments.
What is a Pink Choice Award?
Pink Choice Awards are recognized as being an honest and reliable guide to those
businesses offering the very best in guest services to the LGBT community.
They are presented annually to properties that have provided the very best services and
amenities to their guests, based on their reviews and ratings. Any property can become
an award winner. Check out our current winners and recommended properties.
Why should I encourage my guests to leave reviews on Pink Choice?
Guest reviews are now driving the hospitality industry. People like reading about other
travelersʼ experiences, and they are making their own reservation choices based on
what they read. Potential guests will get a much better impression of your property
when they read positive reviews, and the more there are, the better. Added to that, as
your reviews accumulate, it increases your chance of receiving a Pink Choice Award.