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Review of Chifley Potts Point

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Review posted 2/26/2009 view all
bciletti from boston, ma
Great Location - Horrible Service
The staff checked out before we checked in... The hotel is conveniently located in Kings Cross, but it appears location and affordability may be the only thing going for the Chifley Potts Point. The Hotel is newly refurbished but the materials are of low quality and lack refinement. To make matters worse we were without Air Conditioning for 8 days of our stay. We were forced to move rooms several times and often to smaller rooms with no airconditioning and the room was smaller.
Month and year of stay:
January 2009
Length of stay:
30 nights
Recommend hotel for:
singles,couples,young,older gay
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Unlikely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Unacceptable
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Disappointing
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Disappointing
STAFF
Were the staff friendly, helpful and efficient?
Unacceptable
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Disappointing
DETAILS
How were the little personal touches that make all the difference?
Unacceptable
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Acceptable but not special

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