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Review of Coral Reef

Coral Reef post a review < previous - next >  
Review posted 4/26/2011 view all
jghill from Leven, Fife
Was great, but in real danger of losing it.
My partner and I have stayed each year for four years. We stay between 3 and 6 weeks at a time. This time we stayed three weeks, over the course of our five week stay in the USA.

We're sorry to say that this was our last visit. I'm genuinely upset that our 'special place' is no more.

The former owners, Bruce and Frank, worked very hard to accomodate their guests. Nothing was too much trouble. They and their staff knew when a friendly hand was needed, and when to stay and leave the guests to have fun. Their service was efficient and discreet.

The same cannot be said of the new owner, who has nabbed the best room (the suite, 106) for himself, and from which he entertains a constantly changing stream of obnoxious, loud friends. The volume issue isn't just my opinion - for the first time ever, the neighbours complained bitterly, often shouting over the fences for the noise to cease. This is, as they pointed out, a quiet neighbourhood.

On one night, no less than five different guests came out of their rooms to find out what the comotion was.

Bruce's complimentary water and soda is gone. While unlimited and free, it must have cost all of $1 a guest a day to provide... a small gesture, but big enough to make this feel a home from home.

There is a real problem brewing here, and I really am sad to see my special place dying. Don't undo any more of Bruce's hard work.
Month and year of stay:
February 2011
Length of stay:
21 nights
Recommend hotel for:
older gay
Describe the hotel:
Exclusively gay
Would I stay at hotel again?
Unlikely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Acceptable but not special
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Good
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Acceptable but not special
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Acceptable but not special
STAFF
Were the staff friendly, helpful and efficient?
Disappointing
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Disappointing

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