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Review of Beaconlight Guesthouse

Beaconlight Guesthouse post a review < previous - next >  
Review posted 6/30/2008 view all
Pink Choice Member from Chicago, Il
Great Property- Owners need Work
We found the owners of this guest house to be anything but welcoming, friendly or at the very least, helpful. Our entire stay was made uncomfortable with the silent treatment we received. Truly a pity, as we have stayed at this guesthouse many times with previous owners and have such fond memories of The Beaconlight. These new owners need to move on and make room for some hosts that are good at what they do.
Month and year of stay:
November 2006
Length of stay:
3 nights
Recommend hotel for:
Describe the hotel:
Mixed gay/lesbian
Would I stay at hotel again?
Definitely not
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Acceptable but not special
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Unacceptable
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Exceptional
STAFF
Were the staff friendly, helpful and efficient?
Unacceptable
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Good
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Acceptable but not special

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