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Review of Puerta del Sol Hostal

Puerta del Sol Hostal post a review < previous - next >  
Review posted 11/13/2006 view all
David1074 from , Ontario/Canada
Not great, not terrible
This was my first time to Europe and staying in a European hostel, which are different (slightly more up-scale) than hostels in North America. Therefore I have no comparison to other hostels in Europe. It wasn't dirty, but it wasn't particularly friendly either. One thing I can say, it definitely isn't the gorgeous gay funspot pictured on their website, at least not while I was there. Staff were frequently MIA. But it is well located, in the puerta del sol hub. I'd pay a bit more for a real hotel next time.
Month and year of stay:
October 2005
Length of stay:
5 nights
Recommend hotel for:
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Unlikely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Acceptable but not special
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Good
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Disappointing
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Disappointing
STAFF
Were the staff friendly, helpful and efficient?
Acceptable but not special
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Disappointing
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Acceptable but not special

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