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Review of Water & Beach Club Hotel

Water & Beach Club Hotel post a review < previous - next >  
Review posted 11/13/2008 view all
Mauricer from ny, ny
"In the family"
I generally don't do beach destinations but after a challenging year I could think of no better place that was close, warm, and inviting. From the time of our reservation to our arrival, the Club was in contact with me preparing itineraries for our stay with out any prodding. Upon arrival we were even upgraded to a room with a view! Being in customer service myself, I appreciate being treated as special and individual as I treat my patrons and consistency is of the utmost importance. The Water Beach Club's staff was unprecedented in consistently providing hospitality that truly made us feel like family. The Concierge team was even thrilled to play with our little yorkie while we had breakfast! I am unsure of anyone else's experience, however, rest assured we will be returning and are even in the midst of planning our next visit!!! Get there soon!!!!!!!!!!!!
Month and year of stay:
October 2008
Length of stay:
4 nights
Recommend hotel for:
singles,couples,young,older gay
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Absolutely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Exceptional
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Exceptional
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Exceptional
STAFF
Were the staff friendly, helpful and efficient?
Exceptional
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Acceptable but not special
DETAILS
How were the little personal touches that make all the difference?
Exceptional
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Exceptional

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