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Review of Courtyard by Marriott Oakland Airport

Courtyard by Marriott Oakland Airport post a review < previous - next >  
Review posted 10/13/2008 view all
Pink Choice Member from Sunnyvale, ca
Just OK
Convenient to airport but parking difficult and underwhelming appointments. Staff could not help much with limited business center
Month and year of stay:
2007
Length of stay:
2 nights
Recommend hotel for:
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Unlikely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Disappointing
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Disappointing
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Disappointing
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Acceptable but not special
STAFF
Were the staff friendly, helpful and efficient?
Disappointing
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Disappointing

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