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Review of Crowne Plaza Hotel San Jose - Silicon Valley

Crowne Plaza Hotel San Jose - Silicon Valley post a review < previous - next >  
Review posted 10/21/2008 view all
Pink Choice Member from Sunnyvale, ca
Interesting Perks; Novel guarantee
Interesting goody bag including a night mask and night light, to take home with you. Novel guarantee of your money back if you don't get a good night sleep. Near some good late-night Chinese food.
Month and year of stay:
Length of stay:
Recommend hotel for:
Describe the hotel:
Would I stay at hotel again?
Possibly
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Acceptable but not special
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Good
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Disappointing
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Acceptable but not special
STAFF
Were the staff friendly, helpful and efficient?
Disappointing
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Exceptional
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Acceptable but not special

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