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Review of Halekulani

Halekulani post a review < previous - next >  
Review posted 2/24/2009 view all
JOSE HO from LONG BEACH, CA
Great Escape
Last time I was here was 2 years ago, but this property is a good stand by. I was able to get a package from Luxurylink for 5 nights at a Diamond Head Ocean Front with 2 spa treatments thrown in, breakfast every day and dinner on one evening. All for $2,500. I’ve paid a lot more for rooms alone at this place, and it is worth the money if you can afford it.
The staff is very cordial and attentive without been overbearing. Somehow they remember your name and greet you by it every time they see you, even the cleaning staff (I wonder if they have some sort of device to tell them who you are as they approach you).
The location is a little removed from the rest of the hotels in Waikiki, since it is at the beginning of the beach, but that suits us well, the other properties seem to be Vegas hotels with bus loads of tourist in the lobby and public spaces. The past couple of years construction on Lewers made the approach to the hotel a bit annoying, but that is thankfully done with now. It’s close to all the major boutiques and Ala Moana Mall as well as Keo’s (great Thai restaurant).
The Spa is small and quite pricey for the treatments; they took two ground level rooms and combined them into a bigger space to make room for the spa. This is unfortunate because I’ve stayed in those rooms before and liked them very much since they opened up directly into the pool garden from your room. The treatment started with a foot bath and massage in the outdoor area as we enjoyed a cold drink then it proceeded into the treatment rooms.
Dinner was included for one evening, and as it is traditional we always have the last night’s dinner at La Mer, we had to pay a little extra for the tasting menu, which is what we usually have, and it is still one of the best places to eat in Honolulu. Jackets aren’t required, but sandals (not even by Hermes) aren’t allowed either as my partner was sent back upstairs to put on shoes. Service as usual is exceptional (I want the head-waiter as my butler) and the location is memorable, the restaurant is on the second floor at the edge of the property so all you see is the ocean and the waves breaking below you.
Month and year of stay:
February 2009
Length of stay:
5 nights
Recommend hotel for:
singles,couples,young,older gay
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Absolutely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Exceptional
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Exceptional
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Exceptional
STAFF
Were the staff friendly, helpful and efficient?
Exceptional
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Exceptional
DETAILS
How were the little personal touches that make all the difference?
Exceptional
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Exceptional

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