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Review of Posada Casa Candiles

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Review posted 3/16/2009 view all
Pefer from Santa Rosa, CA
Simply fabulous!
For my 50th birthday we made our first visit to Ixtapa/Zihuantanejo and it won't be our last. Casa Candiles is all the website advertises and more. From our first email contact with Roberto, Innkeeper of Casa Candiles, to our hugs goodbye when we left, everything was perfect. Roberto asked in advance about our likes and dislikes (food, beverage, etc.), and took all the input to heart. The evening we arrived he served us a complimentary three course dinner and everyday we had a beautiful fresh breakfast on the patio. Roberto took care of everything, including making arrangements for us to have massages in the privacy of our suite. Casa Candiles combines all the amenities of a luxury hotel with the personalized service of a small posada...simply fabulous! The location in a quiet neighborhood is just a five minute walk from downtown Ixtapa's shops and restaurants. If you need a taxi Roberto will call one for you and a few minutes later you are on your way. He gave us great directions for exploring Zihauntanejo including a recommendation for Lety's where the coconut shrimp are like nothing you've had before. Roberto is charming, a wonderful chef, and a gracious host. In just a few short days we made a good friend and look forward to seeing him again. If you are looking for a private, quiet place with wonderful service at an affordable price then Casa Candiles is for you.
Month and year of stay:
January 2009
Length of stay:
3 nights
Recommend hotel for:
couples,older gay
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Absolutely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Exceptional
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Exceptional
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Exceptional
STAFF
Were the staff friendly, helpful and efficient?
Exceptional
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Exceptional
DETAILS
How were the little personal touches that make all the difference?
Exceptional
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Exceptional

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