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Review of Hilton London Kensington

Hilton London Kensington post a review < previous - next >  
Review posted 3/10/2009 view all
Pink Choice Member from Edinburgh, Scotland
Nice enough hotel but a bit off the beaten track
I stayed here to attend a conference, thinking that I would have the attractions of Kensington for shopping and the centre of London and it's gay scene for my spare time. It turned out to be nowhere near Kensington High Street and miles from the centre. It was a Hilton so it was acceptable and there is a new shopping mall nearby but the restaurant was expensive and there were few places to eat in the vicinity. Not the best place to stay.
Month and year of stay:
January 2009
Length of stay:
5 nights
Recommend hotel for:
singles,couples
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Unlikely
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Good
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Good
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Good
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Good
STAFF
Were the staff friendly, helpful and efficient?
Good
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Acceptable but not special
DETAILS
How were the little personal touches that make all the difference?
Acceptable but not special
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Acceptable but not special

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