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Review of Coward's Guest House

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Review posted 10/26/2010 view all
Jaq67 from Bromley, Kent
Dirty Room, No Soap, No Clean towels and Noisey at
I was excited to stay at a hotel that had been owned by the Great Cowards nephew, but my partner and I where severely dissapointed by the lack of soap, fresh towels, noise at night and pokey bathroom, with a door that did not close properly! Only good things about Cowards where the breakfast and it's close proximity to Brightons Gay Scene.
Month and year of stay:
May 2010
Length of stay:
4 nights
Recommend hotel for:
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Definitely not
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Disappointing
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Acceptable but not special
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Acceptable but not special
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Unacceptable
STAFF
Were the staff friendly, helpful and efficient?
Acceptable but not special
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Good
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Disappointing

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