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Review of Silver Lake Guesthouse

Silver Lake Guesthouse post a review < previous - next >  
Review posted 10/6/2012 view all
kurtmark from baltimore, maryland
Ok Place
We have stayed at Silver Lake a number of times and have always found it very special, especially since the cottage in the back allows us to bring our dogs. It had been a number of years since our last visit (6 I believe) and we did find the cottage we stayed in very run down. Furniture with the stuffing falling out, worn and stained carpet, mold in the shower, grout falling out of the tiles. I do accept that it is very difficult to keep these places in top condition, particularly when they allow dogs, but for the amount of money I would have hope for something in a bit better repair.
Month and year of stay:
October 2012
Length of stay:
6 nights
Recommend hotel for:
Describe the hotel:
Mixed gay/lesbian/straight
Would I stay at hotel again?
Possibly
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Exceptional
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Exceptional
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Exceptional
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Disappointing
STAFF
Were the staff friendly, helpful and efficient?
Exceptional
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Disappointing

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