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Review of The View

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Review posted 12/7/2009 view all
Pink Choice Member from Hollywood, CA
Nice place, such a shame
I was recommended to stay at this resort by friends who told me there were updates and changes to the property. I was greeted by someone who looked like a bum off the streets of LA and whose breath smelled of smoke. Check in was awkward as if he had never done it before. The room itself was ok, I had to ask for an iron as there were none in the rooms and the ice bucket was a plastic soup bowl looking thing, we had to buy our own. They don't make the beds unless you beg them to. The owner of the resort walks around in a bath robe and hangs around smoking all day. The resort is not for the upscale, it's for those who don't care about service. The place is beautiful, but the staff and service ruined my expectations. They did serve breakfast, nothing special.
Month and year of stay:
November 2009
Length of stay:
2 nights
Recommend hotel for:
Describe the hotel:
Exclusively gay
Would I stay at hotel again?
Definitely not
My ratings on the following categories:
FIRST IMPRESSIONS
Rate the reservation process, either on-line or by phone.
Were the staff helpful and welcoming?
Disappointing
CURB APPEAL AND LOCATION
Was the property well located and externally attractive?
Acceptable but not special
CHECK-IN
Was it welcoming, informative and painless?
Were the staff able to devote time to answer all your questions?
Disappointing
COMFORT AND CLEANLINESS
Was the bed comfortable, and the room and bathroom
well appointed and clean?
Disappointing
STAFF
Were the staff friendly, helpful and efficient?
Disappointing
DINING
Did the quality of breakfast or other dining services
meet your expectations?
Not Applicable
DETAILS
How were the little personal touches that make all the difference?
Disappointing
VALUE FOR MONEY
Was your stay appropriately priced for what you received?
Disappointing

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